Privacy Policy

This privacy statement is made on behalf of Callan Ideas Ltd, trading as Decisive Trading (Company No. SC589970). All references “we”, “us” or “our” in this policy are references to Decisive Trading.

Decisive Trading is committed to high standards of information security, privacy and transparency. We place a high priority on protecting and managing data. We are compliant with applicable GDPR regulations as of May 2018 as data processors. Compliance will be supported by continuous review of existing processes and storage arrangements.

Decisive Trading’s Data Representatives will review, advise and monitor compliance. We will implement tools as appropriate that support the process, provide necessary security and ongoing delivery of objectives.

Information we collect and why

We obtain your information through application, emails and letters when you register for our services and during any on going subscriptions, including courses, packages and newsletters.

We gather and process information that allows us to provide and administer the products and services that you have registered for. This includes enrolling you in the subscription programs that you register for as well as communicating with you about your use of our products and services and your user account. This allows us provide you optimal experience with the Site and the Service and to help us better understand what products and services you’re most interested in.

We may contact you from time to time with marketing materials by email or other electronic messaging device. You can opt out of this at any time by following the ‘unsubscribe’ link or contacting us via the details below.

We will only use or disclose your personal information for the purposes set out in this policy and as otherwise authorized or required by law.

All information we collect comes directly from you, this includes:

Full Name

Home Address

Email Address

Information collected via cookies (see “cookies” section below for more information)

Data Protection:

The information that we hold, which we process fairly and transparently is termed “personal data” under GDPR. We follow the principles set out in the Act under the basis of “Legitimate Interest” and we continuously process all data in a fair and lawful manor.

We don’t actively collect or retain information classed under GDPR as “sensitive data” as it is not required to achieve our company goal, we only retain information that is necessary to fulfil the goal of the customer and company.

Cookies:

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work and improve the usability of those sites. They log information and visitor behaviour information, this is then used to track visitor use of the website and to compile statistical reports in website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

The cookies used on our page are based on the International Chamber of Commerce guide for cookie categories:

  • Strictly necessary
  • Performance
  • Functionality
  • Targeting

Please note that clicking on to links on our website may result in you transferring to another website, their data privacy practises may differ from ours. We advise that you review the other websites privacy polices as we have no control over information submitted to these third parties.

If you have any questions relating to our data privacy or your personal data please contact us on our details at the bottom of this policy.

Access to your information and correction:

 To enquire about your personal data or if you have any questions relating to our data privacy, please contact Decisive Trading. You have the right to request a copy of the information we hold about you, if you would like a copy of some, or all, of your personal information please write to us at the below address or email us with proof of your identity. We will then provide you with a readable copy of the personal data that we keep about you within thirty days.

We also allow you to challenge the data we hold and, where appropriate, you may have the data erased, rectified, amended or completed.

Security:

We have implemented technologies and policies to protect our data storage and to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss. We will review and monitor these processes and implement changes if and when appropriate.

Changes to our privacy policy:

 If we make any changes to our privacy policy the changes will be detailed on this page to ensure you are fully aware of what information is collected, how it is used and under what circumstances it will be disclosed.

How to contact us:                                               

By Email Address:

Jamesorr@decisivetrading.net

or Postal Address:

38 Thistle Street

Edinburgh

EH2 1EN